CPC/Income Tax Department has provided a call center with 20 agents for customer service and support to resolve the following problems of taxpayers queries related to the following matters :-
- 1. Status of receipt of ITR-V at CPC
- 2. Processing status of e-filed returns
- 3. Refund issues
- 4. Any other information related to processing of returns at CPC
This service is available on working days and call are answered in English,Hindi,Kannada on the following telephone numbers ;
1800-425-2229 (Toll free)
Based on taxpayers feedback and increasing demand for customer services, the working hours of CPC Call center are being extended to 9AM-8PM on all working days.
Taxpayers can also access the above information at the e-filing website.