Wednesday, June 8, 2011

Contact Detail for Resolving Refund of Income Tax

To assist taxpayers a call center with 20 agents provides customer service and support for resolution of  taxpayers queries. It provides information and updates on the following: 
  • Status of receipt of ITR-V at CPC
  • Processing status of e-filed returns
  • Refund issues
Any other information related to processing of returns at CPC This service is available on working days and call are answered in English,Hindi,Kannada on the following telephone numbers ;

Toll free:   1800-425-2229 
Direct    :   080-22546500

Based on taxpayers feedback and increasing demand for customer services, the working hours of CPC Call center are being extended to 9AM-8PM on all working days. 

Taxpayers can also access the above information at the e-filing website.

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