TRACES :- Why I am unable to login at TRACES (

Monday, June 2, 2014 | comments

I was trying to login at TRACES regarding resolving Tds default notices issued by Income Tax Department or submitting correction return etc. an error  message, "Application is down for planned maintenance" was appearing on desktop.  What may be the reason?

The cookies on your browser may be using the cached data to display this message and you may need to clear the cookies and reload the website. Steps to clear cookies are given below. You can clear cookies by pressing 'Ctrl+Shift+Del' (Control+Shift+Delete) keys on your keyboard together.

Step-by-step instructions for different browsers are given below:

Internet Explorer
  • Click on 'Tools' option from your browser toolbar
  • Go to 'Internet Options'
  • Under 'General' Tab, 'Browsing History' section, click on 'Delete'
  • In the dialog box that appears, select 'Cookies and Website Data' and click on 'Delete'

  • Click on 'Tools' option from your browser toolbar
  • Click on 'Clear Recent History' option
  • In the dialog box that appears, there is a 'Time Range' dropdown. Select 'Everything'
  • Click on 'Clear Now' to delete the cookies

  • Click the Chrome menu (the icon with three vertical lines) on the browser toolbar
  • Select 'Tools'
  • Select 'Clear Browsing Data'
  • In the dialog box that appears, select checkboxes for the types of information that you want to remove
  • Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything
  • Click 'Clear Browsing Data'
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