Income Tax e-filing Forget Password or Reset Password

Friends,   Due to different password with different sites with different conditions, It is not possible for anyone to remember all.   Some passwords require Alpha only ,some require Numeric only, some require Alpha + Numeric and some require Alpha + Numeric + Special Characters etc.  This all shows human problem with Password.   In case you have not stored password in writing any where, It is not possible to remember all.  

               Nowadays,  online Income Tax Returns filing is going on and in the interest of  Assessee , functionality of Reset Password at Income Tax Return filing site is given below : -

Reset Password Options 

Registered user can reset the password using one of the following options: 
1. Answer Secret Question. 
2. Upload Digital Signature Certificate 
3. Using OTP (PINs) 

1. Answer Secret Question 
To Reset Password using the ‘Answer Secret Question’ option, the steps are as below: 
Step 1: In Homepage, Click on "LOGIN HERE" 
Step 2: Click on "FORGOT PASSWORD" link. 
Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button. 
Step 4: Select ‘Answer Secret Question’ from the drop down options available. 
Step 5: Enter the Date of Birth/Incorporation from the Calendar provided (Mandatory) 
Step 6: Select the Secret Question from the drop down options available (Mandatory) 
Step 7: Enter the ‘Secret Answer’ and Click on “VALIDATE”. 
Step 8: On success, the user must enter the New Password and confirm the password. 
Step 9: Click on “SUBMIT” 

Once the password has been changed a success message will be displayed. User can login with new password. 

2. Upload Digital Signature Certificate 
To Reset Password using the ‘Upload Digital Signature Certificate’ option, the steps are as follows:
Step 1: In Homepage, Click on "LOGIN HERE" 
Step 2: Click on "FORGOT PASSWORD" link. 
Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button. 
Step 4: Select ‘Upload Digital Signature Certificate’ from the drop down options available 
Step 5: User can select any one of the two options provided: 
              i. New DSC 
             ii. Registered DSC 
Step 6: User must Upload DSC and click on the “VALIDATE” button. The DSC is validated. 
Step 7: On success, the user must enter the New Password and confirm the password. 
Step 8: Click on “SUBMIT” 

Once the password has been changed a success message will be displayed. User can login with new password. 

3. Using OTP (PINs) 
To Reset Password using the ‘Using OTP (PINs)’ option, the steps are as follows: 
Step 1: In Homepage, Click on "LOGIN HERE" 
Step 2: Click on "FORGOT PASSWORD" link. 
Step 3: User must provide User ID, CAPTCHA and click on CONTINUE button. 
Step 4: Select ‘One Time Password’ from the drop down options available. 
Step 5: The user must select one of the options mentioned below 
            >> Registered Email ID and Mobile Number 
            >> New Email ID and Mobile Number


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