Monday, March 14, 2011

Call Center Toll Free Number to Resolve queries Related to Income Tax Refund

 CPC/Income Tax Department has provided a call center with 20 agents for  customer service and support to resolve the following  problems of taxpayers queries related to the following matters :-
  • 1. Status of receipt of ITR-V at CPC
  • 2. Processing status of e-filed returns
  • 3. Refund issues
  • 4. Any other information related to processing of returns at CPC

This service is available on working days and call are answered in English,Hindi,Kannada on the following telephone numbers ;
1800-425-2229 (Toll free)
Based on taxpayers feedback and increasing demand for customer services, the working hours of CPC Call center are being extended to 9AM-8PM on all working days.
Taxpayers can also access the above information at the e-filing website.

Intense Debate Comments