Friends, Someone has recently asked that in case he has lost his previous ITR-V, email ID with password and e-filing password. How can he submit his ITR-1 as in individual or others. He has also tried to register as new register with new email id etc. But it shows on screen that "PAN IS ALREADY REGISTERED", so new registration is not possible.
The same problem has also been informed by another assessee, he had filed his ITR through legal adviser using email address and mobile number of adviser. Now, he is not familiar with adviser and want to submit his ITR without consultation with adviser.
Use "Forget Password" link available at https://incometaxindiaefiling.gov.in. Enter your user ID and number as shown in image .
After that new screen will be displayed and you may select use OTP (PIN's) with new email address and mobile number. The following screen will be displayed for your further inputs.
We hope in this way e-filing password problem can be easily removed.